Terms & Conditions

Last Updated: September 8, 2026

Welcome to Prime Janitor.

These Terms & Conditions ("Terms") govern your access to and use of the Prime Janitor website and your purchase of products through our website.

By accessing or using our website, or placing an order through our website, you agree to these Terms.

If you do not agree with these Terms, please do not use our website.

1. About Prime Janitor

Prime Janitor operates an online e-commerce business providing commercial supplies, including products for hotels, restaurants, kitchens, janitorial operations, cleaning businesses, hospitality businesses, offices, and other commercial customers.

2. Eligibility

You must be legally capable of entering into a binding agreement to place an order through our website.

If you are purchasing products on behalf of a business or organization, you represent that you have authority to bind that business or organization to these Terms.

3. Account Registration

Certain website features may require you to create an account.

You are responsible for:

  • Providing accurate information
  • Maintaining the confidentiality of your account credentials
  • Keeping your account information current
  • All activity occurring through your account

You should notify us promptly if you believe your account has been accessed without authorization.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, dimensions, quantities, and other product information.

However, manufacturers and suppliers may occasionally change product specifications, packaging, labeling, colors, dimensions, or other characteristics.

Product images may also vary from the actual product or packaging.

Where applicable, the manufacturer's current specifications should be considered authoritative.

5. Pricing

Prices displayed on our website are subject to change without notice.

We make reasonable efforts to ensure pricing information is accurate. However, errors may occasionally occur.

If a material pricing error occurs, we may contact you before fulfilling the order or cancel the affected order and provide an appropriate refund where applicable.

6. Taxes

Applicable sales tax, use tax, or other taxes may be added to your order where required by applicable law.

The tax amount may depend on factors including the shipping destination, applicable tax rules, customer exemption status, and product taxability.

Customers claiming tax-exempt status may be required to provide valid documentation before tax-exempt purchasing can be applied.

7. Orders

Placing an order through our website constitutes an offer to purchase the selected products.

An order confirmation does not necessarily mean that Prime Janitor has accepted the order.

We reserve the right to:

  • Accept or decline an order
  • Limit quantities
  • Correct pricing or product information errors
  • Cancel orders affected by fraud or suspected unauthorized activity
  • Cancel orders for unavailable products
  • Cancel orders where an error occurred in product information or pricing

If we cancel an order after payment has been processed, we will provide an applicable refund.

8. Payment

Orders must be paid using an accepted payment method displayed during checkout.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

Payment transactions may be processed by third-party payment providers.

9. Shipping and Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

Delivery estimates are not guaranteed unless expressly stated otherwise.

10. Returns and Refunds

Returns and refunds are governed by our Returns Policy and Refund Policy.

Please review those policies before placing an order.

11. Product Warranties

To the extent permitted by applicable law, certain products may be covered by a manufacturer's warranty.

Manufacturer warranties are provided by the manufacturer and may be subject to separate terms and conditions.

Prime Janitor does not provide a separate warranty unless expressly stated in writing.

Important: Any disclaimer of warranties is subject to applicable federal and state law.

12. Website Use

You agree not to use our website to:

  • Violate applicable law
  • Commit fraud
  • Interfere with website security
  • Attempt unauthorized access
  • Introduce malicious software
  • Scrape or copy website content through unauthorized methods
  • Interfere with website operation
  • Misrepresent your identity
  • Abuse promotions or ordering systems

13. Intellectual Property

The Prime Janitor website and its content, including where applicable logos, trademarks, product descriptions, graphics, images, text, website design, software, and page layouts, may be protected by intellectual-property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit Prime Janitor content without appropriate authorization, except where permitted by law.

14. Third-Party Links

Our website may contain links to third-party websites.

These links are provided for convenience.

Prime Janitor does not control and is not responsible for the content, policies, security, or practices of third-party websites.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Prime Janitor will not be responsible for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or purchase of products.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

16. Force Majeure

Prime Janitor will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • War
  • Government actions
  • Labor disruptions
  • Transportation interruptions
  • Supplier disruptions
  • Cybersecurity incidents
  • Internet or telecommunications failures
  • Other events beyond our reasonable control

17. Changes to These Terms

Prime Janitor may update these Terms from time to time.

Updated Terms will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted may constitute acceptance of the updated Terms to the extent permitted by applicable law.

18. Governing Law

These Terms will be governed by the laws applicable in the State of [Your State], without regard to conflict-of-law principles, except where applicable federal or state law requires otherwise.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

20. Entire Agreement

These Terms, together with our Privacy Policy, Shipping & Delivery Policy, Returns Policy, Refund Policy, and other applicable policies referenced on our website, constitute the applicable agreement governing your use of our website and purchases from Prime Janitor, except where otherwise required by law.